DIPLOMA IN AIRLINES CABIN CREW MANAGEMENT

FACULTY OF HOSPITALITY & TOURISM
APPROVAL CODE
JPT: N/840/4/0055
ACCREDITATION
MQA: PA 12443
COURSE DURATION
2.4 YEARS
COURSE MODE
FULL TIME / PART TIME

Diploma in Airlines Cabin Crew Management focuses not only on cabin crew overall but also on the management of the airlines itself. This program mirrors the jobs of people who organize and keep up the client care fulfillment in the air terminal. Students will get the abilities and information on examination techniques from different sources, dangers appraisal and avoidance in movement, and the travel industry. People would have a sound hypothetical information base and utilize a scope of specific, specialized, or administrative abilities to design, complete, and assess their own work and crafted by others. Understudies will be presented to data about functional motions including relational abilities, behavior, and responses that could happen to travelers because of their working exercises in any aircraft and air terminal.

NORMAL ENTRY
  1. Possesses Sijil Pelajaran Malaysia (SPM) or its equivalent with a minimum of credit in three subjects; OR
  2. Pass Sijil Tinggi Pelajaran Malaysia (STPM) or its equivalent with a minimum of Grade C (GP 2.00) in any subject; OR
  3. Pass in Sijil Tinggi Agama Malaysia (STAM) with a minimum grade of Maqbul; OR
  4. Pass UEC (Unified Examination Certificate) with a minimum of Grade B in any subject; OR
  5. Pass Sijil Kemahiran Malaysia (SKM) Level 3 in any field for Tourism and Airlines/ Preschool and possesses SPM or its equivalent with a minimum of credit in one subject; OR
  6. A certificate in any field in Tourism and Airlines (Level 3, MQF) or its equivalent in related field; OR
  7. A pass in O-level with a minimum of grade C in 3 subjects; OR
  8. Any other equivalent qualifications recognized by the Malaysian Government.
OR
 
APEL.A ENTRY
  • Possess an APEL A certification from MQA for admission into Diploma programs OR
  • Malaysian; AND
  • 20 years old and above in the year of application; AND
  • Possess relevant previous working experience/ learning
  • Introduction To Airline Industry
  • Introduction To Airline Ground Services
  • Principles of Aviation Management
  • OSH Management
  • Tourism Transportation
  • Airline Cabin Crew Training
  • Airport Operation
  • Profesional Grooming & Ethiques
  • Aviation LAW
  • Airlines Marketing
  • Personal Plan Development

Employment opportunities are as per the following : 

  • Air Hostess / Cabin Crew / Flight Steward
  • Traffic Assistant / Ticketing / Reservation Staff
  • Customer Service Agent / Sales/ Marketing Staff, Airlines Call Centers
  • Airline Manager
  • Airline Finance Executive
  • Airport Front Desk Officer
  • Airport Business Planner
  • Airlines
  • Tourism
  • Hotels
  • Restaurants
  • Reservation
  • Travel Agent
  • Leisure And Tour Companies

 

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Wisma Angkatan Hebat, 1 Borneo, Jalan Sulaman, 88400 Kota Kinabalu, Sabah

 

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